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Thursday, Feb 02, 2023

Resolving Issues In Your Community

There is a right way and a wrong way to approach dealing with issues within your mobile home park community. The wrong way is to not work with the park ownership and management. The right way is to make the on-site manager aware of the issue and to complete a written suggestion form provided to the manager advising them of the issue. It may also be a good idea to request a meeting with the manager and agree on an approach to resolve the issue and a reasonable amount of time to reach the resolution. Generally, this is all it takes and a problem or issue is “put to bed” to everyone’s satisfaction.

If a resolution is not reached in a timely manner, then it would be appropriate to reach out to the next level of management, which could be a management company supervisor or the park owner to share the details of the issue and to request a meeting.

Taking a positive, pro-active approach to resolving problems and issues is in everyone’s interest. The most important thing is to listen carefully and to put yourself in the other person’s shoes, be thoughtful and reasonable with an attitude that by working together the issue at hand can be resolved.

The last thing you want to do is go to “war” with the management or ownership, and they do not want that either! When things get out of hand, we have seen a resident post a sign in their window saying, “Don’t Move In Here!”, or they post negative comments on social media. Unfortunately that hurts everyone in the park. It has the potential of reducing the value of the homes and discourage perspective home buyers from considering moving into the park.

Mobile home community living is a lifestyle choice. Part of that choice is living with neighbors and working with the management and ownership of the park to preserve and maintain a positive environment and lifestyle.

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